041 Useful CRM Cases

Sam and Steve talk about CRM use cases and a bottle of 2001 Casanova di Neri Brunello.

040 Against Doctor’s Orders

Ignoring orthopedists, Apple Watch flop, Government CRM, poor man’s B2B landing pages

039 Hawkish Warriors

After congratulating one another for the respective championship victories of the Hawks and the Warriors, Sam and Steve discuss CRM … Episode detail

036 Converging on CRM

Steve & John discuss Convergence 2015, InsideSales, ProsperWorks, HubSpot CRM and Larry Ellison.

034 Prototypical CRM

CRM prototypes, configuration vs. customization, Sage’s salesforce.com announcement, Google’s new mobile-friendliness standards, Amazon Prime addiction.

033 Mobile Garments

How specialization is occurring in everything from mobile apps to underwear. CRM requirements, the business value of podcasting and getting … Episode detail

032 Clavicular Hardware

After talking about Steve’s latest mountain bike mishap, Sam and Steve review their batting averages on their 2014 CRM predictions … Episode detail

031 Infor-mative

A post-Inforum 2014 discussion about Infor CRM (formerly SalesLogix) and how CRM fits in with Infor’s many offerings.

030 CRM & ERP Integration

Sam discusses the differences between integrating CRM & ERP and unifying the two product categories and the challenges of either … Episode detail

029 Index This Mess!

Steve & Sam talk to Diane Berry, Chief Knowledge Evangelist at Coveo, about the present state and the future of … Episode detail

027 Infor CRM Part Deux

Sam and Steve trace Infor’s CRM moves from the 2011 bromance between Charles Phillips and Marc Benioff to the recent … Episode detail

026 Clear Corporate Vision

Brian Kelly, CMO of InsideView, joins Sam and Steve to explain how a combination of data, insights and connections helps … Episode detail

025 Magical CRM Squares

Steve and Sam discuss Gartner’s 2014 Magic Quadrant for Sales Force Automation. Sam airs a few of his CRM pet … Episode detail