A bad technology day, how we can collectively put an end to call center cold calls, a review of CRM Magazine’s 2018 CRM Market Awards winners, The ascents of Microsoft & Zoho, how long it really takes to become a CRM leader, how little separation there is among the top ranked vendors in point scores.
hubspot
032 Clavicular Hardware
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After talking about Steve’s latest mountain bike mishap, Sam and Steve review their batting averages on their 2014 CRM predictions and take a stab at some 2015 CRM and marketing automation predictions.
028 More MA
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Steve and guest Cathy Boudreau of Harvest Solutions discuss HubSpot’s Inbound 2014 conference as well as the similarities & differences between Pardot and HubSpot.
Steve also talks about the Marketo road show and what he learned about lead enrichment and predictive lead scoring.
023 Marketing Automization
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Steve returns to the show eight weeks after his mountain bike crash and talks marketing automation and CRM with Sam.
014 @Nolin (with an “i”) on Content Marketing
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Steve and Sam are joined by Nolin LeChasseur of Brainrider for an insightful discussion about B2B content marketing and lead generation.
003 A Sweet Week for SugarCRM
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SugarCRM raises $40 million, Sam talks about the CRM Evolution conference, Steve talks about HubSpot’s INBOUND conference, the vagaries of CRM integration with email. Hosts: Steve Chipman and Sam Biardo