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017 Safe 2014 CRM Predictions

November 8, 2020December 27, 2013
http://traffic.libsyn.com/crmtalk/017_Safe_2014_CRM_Predictions.mp3

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Sam & Steve review the year in CRM and make some predictions for 2014 without going too far out on respective limbs.

002 Buying CRM

December 17, 2013August 9, 2013
http://traffic.libsyn.com/crmtalk/002_The_CRM_Buying_Process.mp3

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Steve outlines a seven step CRM buying process, Sam explains the value of riding along with a sales rep, present state vs. future state, why to avoid RFPs, SAP misses earnings target, Microsoft announces new pricing for Dynamics CRM. Hosts: Steve Chipman and Sam Biardo

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