Quickbooks to CRM integration, data driven digital marketing, Oracle acquires NetSuite, salespeople’s first CRM impression, Best CRM advertising site, the $14B CRM debacle, SugarCRM’s channel award, sales & marketing alignment.
podcast
052 Popup Free Experience
Using Uber for business travel, LinkedIn Sales Navigator integration with Microsoft’s top competitors, Microsoft Dynamics 365, Salesforce closes DemandWare deal, … Episode detail
051 CRM Carneros Cast
SugarCon 2016, Microsoft buys LinkedIn & what Facebook should do, Salesforce buys DemandWare, Klipfolio. Recorded at the beautiful Gloria Ferrer … Episode detail
050 CXM Ahead
CRM Evolution conference, customer portals, customer experience management (CX, CEM or CXM), Salesforce NA14 downtime, voice commands and CRM, Amazon … Episode detail
049 CRM Database Cleaning
Apple news, being an airline passenger in the 1960’s, Sam’s CRM database cleaning effort, limiting the number of marketing automation system records.
048 Stacks of Marketing Technology
Sonoma wine, MarTech, the marketing technology stack, how to develop a marketing automation playbook.
047 CRM Fun & Games
Sam and Steve discuss gamification and touch on the benefits of a marketing automation playbook.
046 El Nino CRM
045 Everyone Needs a Rewrite
Native advertising, removal of CRM features, CRM software rewrites, 2016 predictions, crowdsourced CRM review sites.
044 CRM Proximity
Steve and Sam talk CRM and mapping with Proxima Software founder David Wahl.
043 Between Vacations
Sam & Steve discuss Dreamforce, Infor Next San Diego, CPQ technology, Amazon EC2 & S3, Chromebooks, Vertical CRM vendors and LinkedIn as CRM.
042 Wispy Cirrus Clouds at Dreamforce
Steve interviews Brandon Bruce, co-founder of CirrusPath, at Dreamforce 2015 in the Admin Lodge.
041 Useful CRM Cases
Sam and Steve talk about CRM use cases and a bottle of 2001 Casanova di Neri Brunello.
040 Against Doctor’s Orders
Ignoring orthopedists, Apple Watch flop, Government CRM, poor man’s B2B landing pages
039 Hawkish Warriors
After congratulating one another for the respective championship victories of the Hawks and the Warriors, Sam and Steve discuss CRM … Episode detail
038 The Salesfortification of Sage
Steve and Sam lightly deconstruct the Marc Benioff / Stephen Kelly fireside chat about the upcoming release of Sage Life, … Episode detail
037 Salesforce Speculation Frenzy
Sam and Steve discuss all the speculation that was sparked by Bloomberg’s report that salesforce.com “is working with financial advisors”. … Episode detail
036 Converging on CRM
Steve & John discuss Convergence 2015, InsideSales, ProsperWorks, HubSpot CRM and Larry Ellison.
035 Salesforce, Microsoft Dynamics CRM or Sugar?
Sam, Steve and guest John Kassar discuss the differences and similarities among Sugar, Microsoft Dynamics CRM and Salesforce.
034 Prototypical CRM
CRM prototypes, configuration vs. customization, Sage’s salesforce.com announcement, Google’s new mobile-friendliness standards, Amazon Prime addiction.