Massive Salesforce outage, multi-tenant vs. single tenant hosted CRM databases, SugarCRM acquires Collabspot and Salesfusion, Sugar’s new quoting module, Sage sunsets SageCRM Online, bpm’online’s low code no code, citizen developers.
A discussion with Greg Martinelli about CRM in the agricultural business. Greg is an ag sales trainer, coach and speaker.
Visit Greg’s website.
The deep freeze hits Chicago just in time for the bpm’online conference. Sam previews his talk at the conference.
Sam’s latest wine club, when & why Infor CRM wins, a look back at 2018 acquisitions, ContactOut Chrome extension, Wix gets into CRM, “CX” in 2019, CRM in email client sidebars, CRM AI in 2019, 5 CRM trends for 2019, bot backlash.
Dreamforce 2018, Inform, CRM AI offerings, SugarCRM’s input on why they win deals.
A bad technology day, how we can collectively put an end to call center cold calls, Continue reading
The GDPR is in effect, Salesforce earnings, CRM industry growth, Continue reading
GDPR will take effect in just over a month. Ian Gotts of Elements.Cloud returns to discuss GDPR with Sam and Steve.
Sam’s new hip parts, his plan to #DeleteFacebook, messing with Facebook’s algorithm, Continue reading
A discussion about the various CRM review sites. How they work and how to use them.
Sam and Steve deconstruct some of the common questions that are included in CRM RFPs and RFIs. They suggest some ways in which a better outcome can be achieved for the CRM buyer.
The email marketing origins of GreenRope, the transition to an all-in-one platform for managing long term relationships, Continue reading
CRM administration, the high demand for businesses analysis skills, what it takes to become a skilled business analyst, Continue reading