Dreamforce 2018, Inform, CRM AI offerings, SugarCRM’s input on why they win deals.
A bad technology day, how we can collectively put an end to call center cold calls, Continue reading
The GDPR is in effect, Salesforce earnings, CRM industry growth, Continue reading
GDPR will take effect in just over a month. Ian Gotts of Elements.Cloud returns to discuss GDPR with Sam and Steve.
Sam’s new hip parts, his plan to #DeleteFacebook, messing with Facebook’s algorithm, Continue reading
A discussion about the various CRM review sites. How they work and how to use them.
Sam and Steve deconstruct some of the common questions that are included in CRM RFPs and RFIs. They suggest some ways in which a better outcome can be achieved for the CRM buyer.
The email marketing origins of GreenRope, the transition to an all-in-one platform for managing long term relationships, Continue reading
CRM administration, the high demand for businesses analysis skills, what it takes to become a skilled business analyst, Continue reading
California wine country fires, upcoming CRM vendor interviews, G2 Crowd Grid for CRM, Pipedrive vs. Pipeliner CRM confusion, CRM systems that allow for extending the database schema and those that do not, normalizing repeating sets of fields, ProsperWorks raises an additional $53 million. Sugar’s Hint add-on product for data augmentation and prospect/customer alerts, three or four major annual product releases vs. continuous improvement (micro-releases), open source CRM, companies that still deploy CRM on-premise, cloud security vs. corporate network security.
Sam gets sick and infects conference attendees plus his employees, Steve’s guest appearance on “Our Love Hate Relationship With Sales”, Continue reading
Brandon’s run for Knoxville city council, persistent CRM adoption problems and what to do about them, Continue reading