Sam and Steve discuss the high-level differences between these top CRM vendors. Topics include:
- Vendor Overviews
- Scope and Complexity of Business Needs
- Extending the CRM Database
- Native vs. Integrated Marketing Functionality
- The Consultant Ecosystems
- The HubSpot & Salesforce App Marketplaces
- Freemium vs. Only Pay-For
- Scope of Product Offerings
- AI Features
- Business Process Automation Tools
- The User Experience and Interface
At the end, we tack on a AI version of the podcast created with NotebookLM (starting at 35:29).