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CRM Talk Podcast

Discussions About CRM and Marketing Automation

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005 Ridiculously Smart Email

December 17, 2013September 5, 2013
http://traffic.libsyn.com/crmtalk/005_Ridculously_Smart_Email.mp3

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Musings about intelligent email, why grandma needs a Chromebook, Salesforce earnings, Benioff’s long view, Salesforce Winter ’14, Who is CRMNext, anyway?, Microsoft’s Nokia acquisition, what we miss about our BlackBerrys. Hosts: Steve Chipman and Sam Biardo

004 Pat Sullivan… He’s Baaack!

November 8, 2020August 25, 2013
http://traffic.libsyn.com/crmtalk/004_Pat_Sullivan..._Hes_Baaack.mp3

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Steve and Sam interview Pat Sullivan and ask him about Contatta, his latest CRM venture. Pat was the co-creator of ACT!, which was the product that defined the Contact Management category. Pat also founded SalesLogix, which became the #1 mid-market CRM software in the world.

003 A Sweet Week for SugarCRM

December 17, 2013August 23, 2013
http://traffic.libsyn.com/crmtalk/003_A_Sweet_Week_for_SugarCRM.mp3

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SugarCRM raises $40 million, Sam talks about the CRM Evolution conference, Steve talks about HubSpot’s INBOUND conference, the vagaries of CRM integration with email. Hosts: Steve Chipman and Sam Biardo

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002 Buying CRM

December 17, 2013August 9, 2013
http://traffic.libsyn.com/crmtalk/002_The_CRM_Buying_Process.mp3

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Steve outlines a seven step CRM buying process, Sam explains the value of riding along with a sales rep, present state vs. future state, why to avoid RFPs, SAP misses earnings target, Microsoft announces new pricing for Dynamics CRM. Hosts: Steve Chipman and Sam Biardo

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001 Preparing for CRM

December 17, 2013July 22, 2013
http://traffic.libsyn.com/crmtalk/001_The_Pilot_Episode.mp3

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Contatta gets more money, Salesforce leapfrogs SAP, 63% of CRM initiatives fail (really?), G2 Crowd ratings, why you should plan your CRM implementation, Gene Marks covers “11 Terrible CRM Systems” for Forbes. Hosts: Steve Chipman & Sam Biardo

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The Hosts’ Day Job Websites

Sam: Technology Advisors & Starfish ETL

Steve: CRM Switch

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